#ISSS2017 Vienna

My approach to management differs fundamentally from conventional thinking which is mainly oriented on business and making profit. In contrast, I understand right and good management as the function of society that enables its organizations and systems to function reliably according to their purpose – in all kinds of organizations. Management decisions and pro- cesses create purpose, orientation and structure in order to achieve results. In doing so, management also fulfills societal and political responsibility, and also basic ethical values. The master controls in this sense are meta-systems and meta-models.

Today, management means mastering complexity on the basis of the complexity sciences, i.e. systems theory, cybernetics and bionics. It makes use of complexity itself, of self-regulation and self-organization, and of evolutionary processes for organizational learning, adaptability, change and transformation. Therefore our innovations in management offer fundamentally new solutions for shaping and leading organizations, for transformational change and its effective implementation.

Management systems are the evolutionary operating system for organizations.

What operating systems are to computers by analogy, management is to organizations. We can see it as the societal and evolutionary operating system for organizations of all kinds and sizes. There is thus a functional continuum from the DNA in the biological cell, to computer operating systems, to the human central nervous system and to management systems for organizations. In order to work, meta-systems and models are needed to guide perception, thinking and acting in organizations.